Audio Response Teller

A.R.T. (Audio Response Teller)

You can access A.R.T. right over the telephone 24 hours a day, 7 days a week.

When accessing the Audio Response Teller (A.R.T.), please follow these steps:

  1. Dial Toll Free: 866-362-0271 or Local: 240-362-0271
  2. Press 1 for A.R.T. (Audio Response Teller)
  3. Your Member Number is your six digit account number and your Initial Access Code/PIN is the last 4-digits of the primary account holder’s social security number.
  4. Follow instructions to select account summary, select more detail, select to transfer money between accounts, make payments or have a check sent from an account. You can also use the system to acquire general information, product information or to change your PIN.


Due to the increasing number of Covid cases in the area, we will be closing our Lee St location on Friday, September 3, 2021 at 5pm. We are planning to reopen in January 2022.