A.R.T. (Audio Response Teller)
You can access A.R.T. right over the telephone 24 hours a day, 7 days a week.
When accessing the Audio Response Teller (A.R.T.), please follow these steps:
- Dial Toll Free: 866-362-0271 or Local: 240-362-0271
- Press 1 for A.R.T. (Audio Response Teller)
- Your Member Number is your six digit account number and your Initial Access Code is the last 4-digits of the primary account holder’s social security number.
- Select Option 1 to Select a Specific Account
- Select Option 2 to Transfer Money
- Select Option 3 to Get Balances on all Accounts
- Select Option 4 for General Information about Hours & Locations & ATMS
- Select Option 5 for Product Information
- Select Option 6 to Change Your Access Code (For security purposes, we recommend that you change your access code to a number that only you will know.)