Extended Warranty Insurance* – Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand warranty on new products for a maximum of one year.
Price Protection* – Guarantees cardholders the best price on new products purchased with an eligible card by providing a refund on the difference, if you find a lower price within 60 days of purchase.
Satisfaction Guarantee* – Provides up to $250 per new product, if cardholder becomes dissatisfied with product within 60 days of purchase and the merchant will not accept a return.
MasterCard Global Service™ – Provides around-the-clock customer service for all of your account-related questions.
MasterCard Zero Liability** – Protects cardholders against unauthorized purchases on the card should it be lost or stolen.
* Certain restrictions, terms, and conditions apply. Contact 1-800-MasterCard for full details. ** Certain restrictions apply. Please see www.mastercard.us/zero-liability.html for more details.
Register for MasterCard SecureCode: http://valfac4b.arcot.com/vpas/elan_4295m/enroll/index.jsp
Call For Customer Service: 301-729-8015
Call to Activate Line/Change Pin: 800-992-3808
Call to Report Card Lost or Stolen: 800-472-3272 Press 2
Call to Report Fraud: 833-337-6075
Your Check/Debit Card can be used at ATM machines of the Credit Union, Cirrus/MasterCard, PLUS, MoneyPass, Pulse and Allpoint to withdraw or transfer funds and to obtain balance information.
Your Check/Debit Card can be used to purchase goods and services from merchants that accept MasterCard.
If you plan to travel outside the US, please let us know.
We also have Visa Travel Money Cards for $3.50 per card. Call for details!