COVID-19 Information

We are working to serve and protect you. We are here for YOU!

Here are our guidelines:

  • Masks are recommended for our members. A member can ask an employee to wear a mask while he/she is receiving service. In addition, an employee may ask a member to briefly remove a mask for identification purposes.
  • Safe guards have been installed at each teller station.
  • Work areas and signature pads are to be sanitized after each member has been served and at the day’s end.
  • Cleaners are visiting the branches every evening and have been asked to disinfect as suggested by the CDC.

Here are our requests:

  • Please practice social distancing while visiting our lobbies.
  • Please do not visit our lobbies if you are experiencing any of the following covid-19 symptoms:
    Cough
    Shortness of breath
    Difficulty breathing
    Fever
    Chills
    Muscle pain
    Sore throat
    New loss of taste or smell

Please visit our COVID-19 Advantage Plus Member Assistance Program webpage to learn more about how we can help you make ends meet: https://www.act1stfcu.org/covid-19-member-assistance-program/

Our auditors are doing a verification of credit union accounts. If the balances shown do not agree with your records, please notify our auditors at the following address: Fike, Conner and Associates, P.A. P.O. Box 3153 LaVale, MD 21504